Issues Making or Receiving Calls

Incident Report for Audian

Resolved

This incident has been resolved.

Posted Mar 14, 2022 - 15:43 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 14, 2022 - 14:54 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2022 - 14:53 PDT

Investigating

We are currently investigating reports of degraded call capabilities. Our engineers are aware of the issue and are working toward an expedient resolution.

Posted Mar 14, 2022 - 14:51 PDT

This incident affected: Customer Portal, VoIP Calls - Inbound, and VoIP Calls - Outbound.