Large outbound carrier outage

Incident Report for Audian

Resolved

All is resolved at carrier. We will eventually integrate them back in to our outbound rotation. There will be no impact to end users for this.

Posted Feb 15, 2019 - 12:35 PST

Update

Our outbound routes are updated, and no delay should be noticed.

Posted Feb 15, 2019 - 11:04 PST

Monitoring

A large outbound carrier is down which is causing a slight delay in outbound calls from our network. We are switching to a secondary carrier to resolve this. All calls are completing without issue, they are just slightly delayed in ringing.

Posted Feb 15, 2019 - 10:57 PST

This incident affected: VoIP Calls - Outbound.