Call failures reported

Incident Report for Audian

Resolved

We have been seeing all services operating properly for some time now and are marking as closed.

Posted Aug 23, 2019 - 12:19 PDT

Monitoring

We've identified an underlying issue with an amazon service and have routed around the issue. We are seeing things behave more predictably now and are monitoring the situation.

Posted Aug 23, 2019 - 11:26 PDT

Investigating

Some customers are experiencing intermittent call failures.

Posted Aug 23, 2019 - 11:09 PDT

This incident affected: VoIP Calls - Inbound and VoIP Calls - Outbound.